We gladly accept returns and exchanges
Contact us within: 5 days of delivery
Ship items back within: 7 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To exchange your product, please email us first. Please contact us as soon as you receive your item if there is any problem. Y
ou should mail your product to:
Sati creation14858 N BLOOMFIELD RD
NEVADA CITY, CA 95959-9210 USA
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be returned.